Privacy Policy
How we handle personal information on this website
This notice explains what personal information we may collect through the website, how we use it, and the choices and rights available to you.
Introduction
Noesys Solutions Ltd ("we", "us", "our") operates the Noesys Labs website at noesyslabs.io. This privacy notice explains what personal data we collect through the website, how we use it, and the rights available to you. We are committed to handling personal data transparently and responsibly in accordance with applicable data protection law, including the UK GDPR.
What We Collect
The information we collect depends on how you interact with the website. This can include information you provide directly, as well as limited technical data collected automatically when you browse the site.
- Contact details such as your name, email address, organisation, and any details included in your message
- Business and project information you choose to share when enquiring about services
- Technical information such as IP address, browser type, device information, referral source, pages visited, and basic server or security logs
- Cookie or similar technology data where these are used for site functionality, security, or analytics
How We Use Personal Information
We use personal information to run the website, respond to enquiries, and manage prospective or existing business relationships.
- Responding to contact requests and service enquiries
- Assessing whether we are a suitable fit for a project or engagement
- Communicating about services, delivery, and related business matters
- Operating, maintaining, and securing the website and related systems
- Monitoring site performance and improving the website where analytics or similar tools are in use
- Meeting legal, regulatory, or compliance requirements
Lawful Bases
Where UK data protection law applies, we process personal information only where we have a valid lawful basis.
- Legitimate interests: to operate the website, respond to enquiries, manage business relationships, and maintain security
- Steps prior to entering into a contract: where you contact us about potential services or delivery support
- Legal obligation: where we need to keep records or disclose information to comply with applicable law
- Consent: where this is required, for example for optional cookies or similar technologies if implemented
Sharing Information
We do not sell personal information. We may share it where necessary with trusted service providers and professional advisers who support the operation of the website or the business.
- Website hosting, infrastructure, and security providers
- Email, productivity, and communications providers
- Form handling, analytics, or customer relationship tools, where used
- Professional advisers such as legal, accounting, or insurance providers
- Authorities or regulators where disclosure is required by law or necessary to protect legal rights
International Transfers
Some service providers may process information outside the UK. Where that happens, we will take appropriate steps to ensure personal information is protected, such as relying on adequacy regulations or approved contractual safeguards.
Retention
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, manage business records, resolve disputes, and meet legal or accounting obligations.
Retention periods vary depending on the nature of the enquiry, the relationship with you, and whether there are ongoing contractual or legal requirements.
Cookies, Analytics, and Similar Technologies
This website may use cookies or similar technologies for essential site operation, security, and, if enabled, analytics.
Where non-essential cookies or analytics are introduced, we will update this notice and provide any consent mechanism required under applicable law.
- Essential technologies help the website function and remain secure
- Analytics technologies, if used, help us understand site usage and improve performance
- You can usually manage cookies through your browser settings, though disabling some may affect site functionality
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. No internet-based service can be completely secure, but we aim to apply proportionate controls appropriate to the nature of the information we handle.
Your Rights
Depending on the circumstances and the law that applies, you may have rights over your personal information.
You can contact us at contact@noesyslabs.io.
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your information in certain circumstances
- Ask us to restrict or object to certain processing
- Request transfer of your information where the right to portability applies
- Withdraw consent where processing is based on consent
- Complain to the UK Information Commissioner's Office if you believe your information has been handled improperly
Third-Party Links
This website may contain links to third-party websites or services. Those websites have their own privacy practices, and we are not responsible for how they handle personal information.
Changes to This Notice
We may update this privacy notice from time to time to reflect changes to the website, our services, or legal requirements. The latest version published on this page will apply.
Last updated: 15 April 2026.